Wilfley Blog

Rapid Turnaround for a Customer in Need

on March 20, 2015

A local customer recently contacted Wilfley to order spare parts for a 25 year old K slurry pump. The pump had been running in a lime slurry application and had zero maintenance issues until now. The customer was in an emergency and wasn’t sure exactly which parts needed to be replaced so he loaded it up in his truck and drove down from neighboring Boulder, CO.

After a quick inspection at Wilfley, it was determined that the 1K (2×1) pump was past the point of repair and that the customer would need an entirely new pump. Everyone at Wilfley immediately jumped into action to see what they could do for this customer in need. With some luck and a fair amount of creativity, the team managed to pull together all of the parts and the pump was assembled and ready to go by the time the customer returned from lunch. The customer couldn’t have been happier and drove off with a grin from ear to ear.

Wilfley Centrifugal Pumps Kpro Slurry Pump

It is stories like this that are further proof that here at Wilfley… EVERY PUMP MATTERS.

Contact your local Wilfley representative NOW to learn more about how Wilfley can help tackle your toughest pumping applications.

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Mark ScottRapid Turnaround for a Customer in Need